Terms and Conditions

Julie Lockyer does not provide an emergency service. And is not available out of hours (working hours are Monday- Friday between 9am -5pm) or during her annual leave. In the event of an emergency I understand I can contact the following;

My general Practitioner

NHS direct                                          111

The Samaritans                                 08457 90 90 90

Psychiatrist on call

You can access emergency psychiatric care at you local Accident and emergency department

Cancellation policy

Sessions needs to be cancelled 48 hour in advance. Any cancellation not cancelled within 48 hours will be charged at the full rate.

Please note that sessions not cancelled within 48 hours or not attended are NOT covered by medical insurers. These sessions will be charged privately.

Fees

Individual sessions £140 (50 minute sessions)

Reports outside of routine updates to the referrer will be charged for in accordance with the above rate

Self-payment needs to be by cash or cheque on the day or by EFT prior to the next appointment

Payment by Medical Insurer

The client needs to provide all the relevant insurance claim information to Julie Lockyer (either on the form provided or by email). Any amounts not paid by the medical insurer remain the responsibility of the client.

Julie Lockyer invoices medical insurers on a monthly basis

Julie Lockyer does not monitor individual packages with the insurer; it is the client’s responsibility to keep a record of how many sessions their policy covers and to ensure that they have sufficient cover through the insurer. Should the client exceed their allocated sessions, the client will be responsible for making payment at the self-paying rate on sessions not covered by the insurer.

If there are invoices outstanding then sessions may be terminated until payment has been made.